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4.9
Rated 4.9 out of 5 stars
Based on 10 reviews
Total 5 star reviews: 9 Total 4 star reviews: 1 Total 3 star reviews: 0 Total 2 star reviews: 0 Total 1 star reviews: 0
100%would recommend this product
10 reviews
  • JH
    Jules H.
    Verified Buyer
    1 year ago
    Rated 5 out of 5 stars
    Great customer service

    I was trying to take off the zipper and it broke but they sent me a replacement at no extra cost. Now everything’s great! And the poppy covers are pretty coal color :)

  • MG
    Megan G.
    Flag of United States
    Verified Buyer
    1 year ago
    Rated 5 out of 5 stars
    Awesome

    My kids absolutely love this couch! Customer service was amazing! Would definitely recommend!

  • CO
    Colleen O.
    Flag of United States
    Verified Buyer
    1 year ago
    Rated 5 out of 5 stars
    Amazing customer service!

    My kids love the kozy couch and have so much fun playing with it. Had an issue with the zipper and customer service was amazing and sent a replacement right away without any hassle! Will recommend to everyone!

  • CO
    Colleen O.
    Flag of United States
    Verified Buyer
    1 year ago
    Rated 5 out of 5 stars
    Amazing customer service

    My kids love the kozy couch and have so much fun playing with it. Had an issue with the zipper and customer service was amazing and sent a replacement right away without any hassle! Will recommend to everyone!

  • BP
    Breanna P.
    Flag of United States
    Verified Buyer
    1 year ago
    Rated 4 out of 5 stars
    Easily shows wear and tear

    We do love our couches-we have two. My girls (3 and 15 months) absolutely love jumping, lounging, building and sliding. But there are so many loose strings coming off. I hope the cover holds up because everyday there’s more and more strings coming out. We only have had it 2 months so I feel like it’s deteriorating quickly for the price.

    Edited to add- after this review, customer service reached out to me and quickly helped me with my problem. A company that goes above and beyond to ensure customer happiness is rare now and very appreciated!

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